International Journal of Design

ISSN: 1994-036X (online); 1991-3761 (print)

Vol. 5(2) August 2011 | Table of Contents

Editorial

Special Issue Editorial: Designing for Services

Birgit Mager , Tung-Jung David Sung

PDF HTML

Special Issue on Designing for Services

Designing Service Evidence for Positive Relational Messages

Kathy Pui Ying Lo

Abstract PDF HTML

Service Innovation Through Touch-points: Development of an Innovation Toolkit for the First Stages of New Service Development

Simon David Clatworthy

Abstract PDF HTML

Transformative Services and Transformation Design

Daniela Sangiorgi

Abstract PDF HTML

Designing for Service as One Way of Designing Services

Lucy Kimbell

Abstract PDF HTML

Benefits of Co-design in Service Design Projects

Marc Steen , Menno Manschot , Nicole De Koning

Abstract PDF HTML

Evaluating Serviceability of Healthcare Servicescapes: Service Design Perspective

Seunghae Lee

Abstract PDF HTML

Design Case Studies

Service Design and Change of Systems: Human-Centered Approaches to Implementing and Spreading Service Design

Michael Lin , Bobby Hughes , Mary Katica , Christi Zuber , Paul Plsek

Abstract PDF HTML


		International Journal of Design is a peer-reviewed, open-access journal. All journal contents are allowed to be shared and adapted in accordance under the Creative Commons Attribution 4.0 International (CC BY 4.0) License.