Vol. 7(2) August 2013 | Table of Contents

A Holistic Framework for Conceptualizing Customer Experiences in Retail Environments

Ann Petermans , Wim Janssens , Koenraad Van Cleempoel

Tourism Sociabilities and Place: Challenges and Opportunities for Design

Mads Bødker , David Browning

Touching Materials Visually: About the Dominance of Vision in Building Material Assessment

Lisa Wastiels , Hendrik N. J. Schifferstein , Ine Wouters , Ann Heylighen

Innovation is Appreciated When We Feel Safe: On the Situational Dependence of the Appreciation of Innovation

Claus-Christian Carbon , Stella J. Faerber , Gernot Gerger , Michael Forster , Helmut Leder

An Application of Implementing a Cognitive Structure Model to Obtain Consensus from Consumers

Ming-Hsuan Hsieh , Cheng-Yong Huang , Ding-Bang Luh , Shuo-Fang Liu , Chia-Hsiang Ma

Rhetorical Strategies for Sound Design and Auditory Display: A Case Study

Pietro Polotti , Guillaume Lemaitre

Beyond Kansei Engineering: The Emancipation of Kansei Design

Pierre Levy